Welcome to Jolie Femme – Life’s Little Things. By accessing or purchasing from our website or social media platforms, you agree to the following terms and conditions:
1. General
Jolie Femme operates as an online business based in South Africa. By using our services or purchasing our products, you acknowledge that you have read, understood, and agreed to these terms.
2. Products & Services
All products and services are described as accurately as possible. Colours, materials, or styles may vary slightly due to screen settings or handmade variations. Jolie Femme reserves the right to update or discontinue items or services at any time without notice.
3. Orders & Payment
Full payment is required at checkout. Orders are processed once payment is confirmed. Jolie Femme reserves the right to cancel any order if payment is not received or if fraudulent activity is suspected.
4. Shipping, Pickup & Delivery
Delivery varies depending on location. Pickups need to be arranged. We are not responsible for delays caused by couriers or circumstances beyond our control. Tracking details will be provided where applicable.
5. Returns & Exchanges
Due to the nature of our products and services, returns or refunds are only accepted for defective or damaged items within 7 days of delivery. Custom or personalized items are non-refundable.
6. Services
All services are provided by appointment. Clients are responsible for providing accurate information and showing up on time. Late arrivals may result in shortened sessions or rescheduling at our discretion.
7. Liability
Jolie Femme is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. All items are used at the customer’s own risk.
8. Privacy
Your personal information is used solely for order processing and communication. We do not share or sell your information to third parties.
9. Governing Law
These terms are governed by the laws of South Africa.